Everything you need to know about our research peptides, ordering process, and compliance with UK regulations.
Simply browse our product catalogue, add items to your cart, and proceed through checkout. You will need to create an account and confirm that the products are being purchased strictly for legitimate in-vitro or laboratory research purposes only. All orders are subject to our terms and conditions.
All orders are shipped via Royal Mail Tracked 24, with delivery typically expected the next working day after dispatch. Orders placed before 1pm GMT on working days are typically processed the same day.
All peptide vials are sent in cardboard cases within bubble envelopes. As our peptides are supplied in lyophilised (freeze-dried) form, they are stable at ambient temperatures during transit and do not require cold-chain packaging.
All peptides are supplied in clearly labelled, research-grade vials in lyophilised (freeze-dried) form. Vials are packed in cardboard cases and shipped in bubble envelopes. As lyophilised peptides are stable at ambient temperatures, no specialist cold-chain packaging is required. Orders are sent in plain, discreet outer packaging with no branding visible externally.
Once your order is dispatched, you will receive a confirmation email containing your tracking number and a direct link to the courier's tracking page. You can also log into your Polygon Peptides account and view live order status under "My Orders".
In the rare event that your order is lost or arrives damaged, please contact us at info@polygonpeptides.co.uk. Provide your order number and, where applicable, photographic evidence of damage. We will investigate promptly and arrange a replacement or refund as appropriate.
Shipping is £4.99 on all orders. Orders over £100 qualify for free shipping, applied automatically at checkout. There is no minimum order value.
All Polygon Peptides products are manufactured to a minimum purity of >99% as verified by HPLC (High-Performance Liquid Chromatography) and Mass Spectrometry (MS). Certificate of Analysis (CoA) documents are available for every batch and can be downloaded directly from each product page.
Yes. All products undergo rigorous independent third-party testing at accredited UK laboratories prior to being listed for sale. Testing includes HPLC purity analysis, mass spectrometry confirmation of molecular weight, and microbiological safety screening where applicable. Full CoA reports are available on request.
Our peptides are research chemicals and are sold exclusively for legitimate research use. Any use outside of a research context is strictly prohibited and is the sole responsibility of the purchaser.
Reconstitution guidelines vary by peptide. General recommendations include:
Always refer to the product-specific datasheet included with your order or available on the product page. We recommend reconstituting slowly and avoiding vigorous shaking.
All handling must be performed by trained personnel in a suitably equipped laboratory. Standard precautions include:
Certificates of Analysis are available directly on each product page — simply click "Download CoA" and select the relevant batch number. If you require a CoA for a specific batch not listed online, or for an older order, please contact us at info@polygonpeptides.co.uk quoting your order number.
The legality of research peptides in the UK depends on the specific compound. Many peptides are not controlled under the Misuse of Drugs Act 1971 and are legal to purchase for legitimate research purposes. However, the Psychoactive Substances Act 2016 and other legislation may apply to certain compounds.
It is the responsibility of the buyer to verify the legal status of any compound in their jurisdiction before purchasing. Polygon Peptides does not provide legal advice and we recommend consulting a legal professional if you are unsure.
No formal qualifications or licences are required to place an order with Polygon Peptides. Our products are available to individuals, researchers, and organisations who intend to use them strictly for legitimate research purposes.
By completing a purchase, you confirm that you are acquiring our products for lawful research use only. Polygon Peptides reserves the right to refuse or cancel any order at our sole discretion, without obligation to provide a reason.
Polygon Peptides takes data protection seriously and complies fully with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. We collect only the data necessary to fulfil your order and provide customer support.
Your data will never be sold to third parties. Please refer to our full Privacy Policy on our website for complete details on how we collect, store, and process your personal data, and how to exercise your rights as a data subject.
Yes. Polygon Peptides operates under DEB Ventures Ltd, a company registered in England and Wales with Companies House. Our company registration number is displayed in the footer of our website and on all order documentation. Please note that we are not currently VAT registered, so no VAT is charged on your purchases.
Our full Terms and Conditions are available on our website. Key provisions include: all products are sold for research purposes only; buyers accept full responsibility for compliance with local laws; Polygon Peptides' liability is limited to the value of the relevant order; and all intellectual property remains the property of Polygon Peptides.
By placing an order you agree to be bound by our current Terms and Conditions.
We currently accept the following payment methods:
Card payments are coming soon. Once payment is received and confirmed, your order will be processed and dispatched promptly. If you have any questions about payment, please contact us at info@polygonpeptides.co.uk.
Yes. An invoice is automatically generated and emailed to you upon order confirmation. You can also download invoices at any time from your account dashboard under "Order History". Customers requiring specific invoicing formats should contact us in advance at info@polygonpeptides.co.uk.
Due to the nature of research chemicals and strict quality control requirements, we are generally unable to accept returns of opened or used products. However, we will offer a full replacement or refund in the following circumstances:
Please notify us within 7 days of delivery. Refunds are processed within 5–10 business days to the original payment method.
Yes. We offer tiered volume discounts for bulk orders and preferential pricing for registered research institutions, universities, and regular commercial clients. Please contact us at info@polygonpeptides.co.uk with your requirements for a tailored quotation.
If you experience any issues completing payment via bank transfer or open banking, please check that your bank details are entered correctly and that you have referenced your order number on the transfer. If problems persist, please contact us at info@polygonpeptides.co.uk and we will be happy to assist.
Lyophilised (freeze-dried) peptides should be stored as follows:
Always allow vials to equilibrate to room temperature before opening to prevent moisture condensation. Keep away from heat sources and avoid repeated freeze-thaw cycles where possible.
Once reconstituted, peptide solutions are significantly less stable than lyophilised powder. General guidelines:
Refer to the product-specific datasheet for peptide-specific stability data.
Lyophilised peptides are generally stable at ambient temperature for several days during transit. As long as the vial is intact, sealed, and shows no visible discolouration or signs of moisture ingress, the product should remain within specification.
If you have any concerns about a product's integrity upon arrival, please contact us at info@polygonpeptides.co.uk before use and we will advise accordingly.
Disposal must comply with your institution's chemical waste management procedures and relevant UK regulations, including the Hazardous Waste Regulations 2005. Generally:
