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Terms of Service & Legal Disclaimer

Last updated: March 2025
Trading name
Polygon Peptides
Registered company
DEB Ventures Ltd
Address
128 City Road, London, EC1V 2NX, United Kingdom
For research use only. All products sold by Polygon Peptides are intended strictly for laboratory and scientific research purposes. They are not for human consumption, medical treatment, diagnostic use, veterinary use, or any therapeutic purpose. By accessing this website or placing an order, you agree to be bound by these Terms of Service in full.
01
Research use only

All products sold by Polygon Peptides (a trading name of DEB Ventures Ltd) are supplied exclusively for in vitro laboratory research. They have not been evaluated or approved by the MHRA, FDA, or any other regulatory authority for use in humans or animals.

Not for human consumption
Not for medical treatment, diagnosis, or therapeutic use
Not for veterinary use
Not for resale as consumer products

Polygon Peptides expressly disclaims all liability arising from the misuse, unlawful use, or use outside the stated research purpose of any product. The customer assumes full responsibility for compliance with all applicable laws.

02
Eligibility & acceptable use

By placing an order, you confirm all of the following:

You are at least 18 years of age.
You possess the necessary knowledge, training, and facilities to handle research chemicals safely and responsibly.
You are purchasing for legitimate laboratory or scientific research purposes only.
You have verified that importing or possessing the ordered products is lawful in your jurisdiction.
You accept full responsibility for the safe handling, storage, and lawful use of all products you purchase.

We reserve the right to refuse or cancel any order where we have reason to believe these conditions are not met.

03
Orders & payments

All orders are accepted on the condition that the products will be used solely for lawful research purposes.

Currency
All prices are listed in GBP (£) and are inclusive of any applicable taxes unless otherwise stated.
Shipping rates
£4.99 flat rate on all orders. Free shipping on orders over £100, applied automatically at checkout. No minimum order value.
Payment
Full payment must be received before an order is processed or dispatched. We accept payment via bank transfer and open banking.
Price changes
Prices are subject to change without notice. The price applicable to your order is the price displayed at the time of checkout.
Right to refuse
We reserve the right to decline, cancel, or refund any order at our discretion, including orders suspected of misuse, fraud, or violation of these terms.
04
Shipping & delivery

All orders are dispatched via Royal Mail Tracked 24 in secure, discreet packaging. Full details are set out in our Shipping Policy.

Same-day dispatch — orders placed before 1pm GMT on working days are typically processed and dispatched the same day.
Domestic delivery — typically next working day after dispatch via Royal Mail Tracked 24. Delivery times are estimates and not guaranteed.
International delivery — typically 5–15 business days depending on destination and customs. International customers are solely responsible for compliance with local import laws and regulations.
Customs — Polygon Peptides is not liable for packages delayed, seized, or rejected by customs authorities. Any duties or import taxes are the customer's responsibility.
Packaging — peptide vials are shipped in protective cardboard cases within bubble envelopes. As our peptides are supplied in lyophilised form, cold-chain packaging is not required.
05
Returns & refunds

Due to the nature of research chemicals and our strict quality control requirements, all sales are considered final and we are generally unable to accept returns of opened or used products. Full details are set out in our Returns & Refund Policy.

A refund or replacement will be offered in the following circumstances:

The wrong product was dispatched due to a fulfilment error.
The product arrives visibly damaged or its integrity is compromised.
The product does not match the stated description or specification.
The product fails to meet the stated purity specification upon independent third-party testing.
Notify us within
7 days of delivery
Evidence required
Order number and photo or documentary evidence of the issue.
Refund timeline
5–10 business days to your original payment method.

Opened or used products, free samples, promotional items, and sale items are non-returnable. Unauthorised returns will not be accepted. All other sales are final.

06
Limitation of liability

To the fullest extent permitted by applicable law, Polygon Peptides (DEB Ventures Ltd) shall not be liable for any direct, indirect, incidental, special, or consequential damages, losses, or injuries arising from:

The use, misuse, or inability to use any product purchased from us.
Any reliance placed on information published on this website.
Delays, losses, or damage caused by third-party carriers, customs authorities, or circumstances outside our control.
Any breach of these Terms caused by events beyond our reasonable control (force majeure).

Our total liability to you in connection with any order shall not exceed the value of that order. Nothing in these Terms limits our liability for death or personal injury caused by our negligence, or for fraud or fraudulent misrepresentation.

07
Intellectual property

All content on this website — including but not limited to text, images, product descriptions, branding, logos, and design — is the intellectual property of DEB Ventures Ltd, trading as Polygon Peptides, or its licensors. All rights are reserved.

You may not reproduce, distribute, modify, or use any content from this website for commercial purposes without our prior written consent. Unauthorised use may give rise to a claim for damages.

08
Privacy & data

Your use of this website and the personal information you provide when placing an order are governed by our Privacy Policy. By using this website or placing an order, you acknowledge that your personal data will be processed in accordance with that policy.

DEB Ventures Ltd is the data controller for all personal data collected via this website. We process data in compliance with UK GDPR and the Data Protection Act 2018.

09
Severability

If any provision of these Terms is found to be unlawful, void, or unenforceable by a court of competent jurisdiction, that provision shall be deemed severed from these Terms and shall not affect the validity or enforceability of the remaining provisions, which shall continue in full force and effect.

10
Governing law

These Terms of Service are governed by and construed in accordance with the laws of England and Wales. Any disputes arising in connection with these Terms or your use of this website shall be subject to the exclusive jurisdiction of the courts of England and Wales.

11
Changes to these terms

We reserve the right to update or amend these Terms of Service at any time. Changes will be effective immediately upon publication on this page, with the "last updated" date revised accordingly. Your continued use of this website following any changes constitutes your acceptance of the updated Terms. We encourage you to review this page periodically.

12
Contact

If you have any questions about these Terms or wish to raise a concern, please contact us.

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